Question 1

How far in advance should we reach out?

Accepted Answer

We recommend inquiring 3–6 months in advance to allow adequate time for thoughtful design development and floral sourcing. If your event is sooner, we encourage you to reach out to check availability.

Question 2

What does your floral design service include?

Accepted Answer

Our service includes design development, floral sourcing, color curation, delivery, on-site installation, and post-event breakdown. We manage every detail to ensure the final composition feels cohesive and aligned with your vision.

Question 3

Do you offer custom designs for smaller or intimate events?

Accepted Answer

Yes. We design for celebrations of all sizes — from intimate gatherings to larger-scale events. Our approach remains the same: intentional, balanced, and thoughtfully composed.

Question 4

Can you recreate a specific inspiration photo?

Accepted Answer

We highly encourage you to share inspiration photos with us — it’s the best way for us to understand your vision and aesthetic. While we don’t replicate designs exactly, we use your references to create something uniquely tailored to you, your setting, and your season.

Question 5

What happens after we book?

Accepted Answer

Once your date is secured, we refine your design details, finalize floral selections, and coordinate logistics to ensure a seamless installation on the day of your event.

Question 6

Do you handle all aspects of the floral setup?

Accepted Answer

Absolutely. We take care of every detail related to your florals, as outlined in your proposal and contract — from sourcing and preparation to delivery and on-site setup.
We want the process to feel as stress-free as possible, so you can be fully present and enjoy your day while we handle everything behind the scenes.

Question 7

Once I book, can I make changes to my order?

Accepted Answer

Yes — we’re happy to accommodate changes as your vision evolves. Updates can be made up to one month prior to your event date to ensure a smooth and seamless process.
While the total outlined in your signed contract remains unchanged, we’re always happy to adjust your design and reallocate that value to different floral elements if needed.
You’re also welcome to make changes to colors, overall design, or arrangement style. If a revision requires additional florals or specific blooms beyond the original proposal, an additional cost may apply.
Any adjustments and associated costs will always be discussed and approved with you before moving forward.

Question 8

What are your payment and cancellation policies?

Accepted Answer

A non-refundable deposit of [30%] is required to secure your date and begin the design process. The remaining balance is due [2 weeks before your event].
The deposit is non-refundable, as it reserves your date and covers the time dedicated to planning and design. If you need to cancel, we kindly ask that you let us know as soon as possible. Depending on the timing of the cancellation, additional fees may apply based on work already completed and materials sourced.

Question 9

Do you have a minimum investment?

Accepted Answer

Our projects are fully customized, and pricing reflects the scope, scale, and design complexity of each event. We’re happy to discuss your vision and determine if we’re the right fit during the inquiry process.

How far in advance should we reach out?

What does your floral design service include?

Do you offer custom designs for smaller or intimate events?

Can you recreate a specific inspiration photo?

What happens after we book?

Do you handle all aspects of the floral setup?

Once I book, can I make changes to my order?

What are your payment and cancellation policies?

Do you have a minimum investment?

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